FAQ


  • Online / Offline
    First, this software program is a web app that runs on your local computer, hence, it can work either offline or online. If your browser is prompted with choice of [Work Offline] and [Try Again] select the latter.

    With Firefox, go to File menu and then uncheck the "Work Offline" option even you're indeed offline.

  • Browser
    The IE browser and Firefox browser has some differences in execution and rendering of web content.
    Firefox is THE primary browser that this program supports while it would work with IE7/8/9/10 as well to some degree.

  • Cache (IE)
    Set cache to "Every time I visit the webpage" for IE. Here's how to do it:
    • (a) Tools
    • (b) Internet Options
    • (c) General -> Settings (Browsing History Section)
    • (d) Check "Every time I visit the webpage" entry
    • (e) Click OK

  • Cache (Firefox)
    Here's how to configure it properly:
    • (a) Type about:config at the URL box and proceed
    • (b) Look for browser.cache.check_doc_frequency and modify its value from 3 to 1 (right click)

  • Script Handlinig (IE) (Very Important!)
    Disable script debugging for IE. Here's how to do it:
    • (a) Tools
    • (b) Internet Options
    • (c) Advanced -> Browsing
    • (d) Check the two "Disable script debugging" entries.
    • (e) Uncheck the "Display a notification about every script error" entry.
    • (f) Click Apply
    • (g) Click OK

  • Knowledge NoteBook Software Architecture:
    1. Web server + Web Programming Engine. The web server is Resin and the web programming engine is called Railo from Railo Technologies in Switzerland. Both are open source.
    2. Data Storage: Microsoft Access.
    3. Knowledge NoteBook Application Core is written in Cold Fusion Language. (1MB)

  • Knowledge NoteBook comes with an MS Access database (but you don't need a copy of Access installed already).

  • Very Important Information

  • For Knowledge NoteBook for Windows:
  • The program's starting point is URL: http://127.0.0.1:8600/knb2/

  • For Knowledge NoteBook for Mac:
  • The program's starting point is URL: http://127.0.0.1:8888/knb/

  • Important: if your browser including Firefox complains about "Connection Failed" or "Offline Mode", go to File -> Work Offline (check it off) and try it again.

  • 127.0.0.1 denotes your own computer and that tells you can use this software program without even connected to the Internet.

  • Rare Issue A
    If you see a blue frame of Knowledge NoteBook but nothing inside, and the "loading..." if it still hangs even after more than 1 or 2 minutes and you reboot your computer still the same thing...
    Contact us via the Contact form.

  • Rare Issue B
    Error during installation:
    Error code: 4444 reg. Solution:
    Launch the following URL with Firefox, http://127.0.0.1:8600/KNB2/verifyAccessDB.cfm?requestTimeout=130
    If it fails to resolve the issue please Contact us via the Contact form.

    The above action configures the system and brings up the main screen of the program.
    Cause of problem:
    We suspect excessive delay of some antivirus program on your computer.

  • Uninstall the Knowledge NoteBook (for Windows)
    Go to C:\Program Files\Railo folder,
    Click on railo-uninstall.exe file to start the uninstallation process.